State Farm® Insurance Agent Thelma Ceballos-Meyers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Premier Outsource
September 16, 2026
5
out of
5
rating by Premier Outsource
"Our family has been with Thelma Ceballos-Meyers and her State Farm team for years, and we’ve always received excellent service. Everyone is friendly, helpful, and responsive, and Regina is absolutely awesome! We truly appreciate the care they provide and highly recommend Thelma and her team to our friends and family."
We responded:
"Thank you! I'm really happy to hear that you and your family have had such a positive experience with our team over the years. It's wonderful to know that Regina and the rest of us have been able to provide the friendly and responsive service you deserve. We truly appreciate your recommendations and your continued trust in us. Let us know if we can help with anything else!"
Ms. Nikky
September 16, 2026
5
out of
5
rating by Ms. Nikky
"Ms. Regina and Ms. Thelma along with the office staff is the best that's why I've been with them for 13 years and wouldn't trade them for nothing in the world."
We responded:
"Nikky, thank you for taking the time to leave us a review! I'm really happy to know that you've been with us for 13 years and think so highly of our team. Your loyalty and support mean a lot to us. We're always here for you, so feel free to reach out if you need anything else!"
Patricia Lee
September 11, 2026
5
out of
5
rating by Patricia Lee
"The staff are very nice and professional people. Keep up the excellent service."
We responded:
"Thank you Ms. Patricia, we appreciate you!"
Marlen Alcantara
September 11, 2026
5
out of
5
rating by Marlen Alcantara
"Excelente atención son muy amables y saben resolver los problemas estoy muy feliz de tener varios años mi seguro con la Sra. Thelma ella es muy dulce y amable una linda persona gracias y muchas bendiciones para todas las personas que trabajan con ella 🙏🩷"
We responded:
"Muchas gracias Sra. Marlen por su lindas palabras! Estamos muy agradecidos qué usted confía en nuestra oficina por muchos años!"
Anielca Escorsia
September 10, 2026
5
out of
5
rating by Anielca Escorsia
"Gracias ala oficina todos muy amable"
We responded:
"¡Gracias por tu reseña, Anielca! Me alegra saber que te sentiste bien atendida por nuestro equipo. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
xo Boogie
September 10, 2026
5
out of
5
rating by xo Boogie
"The office staff was very welcoming. Also Ms.Kelly is a wonderful person and she also helped me activate my drive safe equipment."
We responded:
"xo Boogie, thank you for taking the time to leave us a review! I'm glad you felt welcomed by our office staff and that Kelly was able to assist you. We're always here to help if you need anything else!"
Frenise Kass
September 10, 2026
5
out of
5
rating by Frenise Kass
"Great Services and Friendly staff. Very helpful with anything you need. Keep up the amazing work."
We responded:
"Thank you! I'm happy to hear that you found our services great and our staff friendly. We always strive to be helpful and appreciate your encouragement. Let us know if we can help with anything else!"
Lissette Pearson
September 9, 2026
4
out of
5
rating by Lissette Pearson
"Great service"
We responded:
"Thank you for your review, Lissette! I'm happy to hear you were satisfied with our service. If there's anything else we can do for you, just let us know!"
Kenia Santos
September 3, 2026
5
out of
5
rating by Kenia Santos
"Thanks for all the help with my State Farm app & my billing account!"
We responded:
"Kenia, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you with your State Farm app and billing account. We're always here to help if anything else comes up!"
ET Production
September 2, 2026
5
out of
5
rating by ET Production
"Excellent customer services. Quick response. And take care all issues or concerns quickly. I love talk to Kelly, Que all the time have answers for my questions."
We responded:
"Thank you! I'm happy to hear that you've had such a positive experience with our team. It's great to know that Kelly has been able to assist you with your questions and concerns. We're here to help whenever you need us!"
KITTY
September 2, 2026
5
out of
5
rating by KITTY
"The staff at this office is amazing."
We responded:
"Kitty, thank you for taking the time to leave us a review! I'm happy to hear that you find our staff amazing. We're here to make your experience a great one. Let us know if we can help with anything else!"
Laura Bueso
September 2, 2026
5
out of
5
rating by Laura Bueso
"I had a wonderful experience! The lady up front was really nice, helpful, and knowledgeable. She answered everything I asked and got me situated pretty quickly."
We responded:
"Glad to hear you had a great experience at our office and thank you for your review!"
Heidy Garcia
September 2, 2026
5
out of
5
rating by Heidy Garcia
"The young lady at the front desk was very friendly ,attentive and professional. She answered all of my questions and got me taken care of quickly."
We responded:
"Thank you Heidy for your kind words! Glad the ladies were able to help answer your questions in a timely manner. "
kristina nadal
September 2, 2026
5
out of
5
rating by kristina nadal
"The girl at the front was super sweet and helpful! She answered all my questions and made the whole process quick and easy. Will be recommending."
We responded:
"Thank you Kristina for your review! Glad the ladies were able to assist you promptly.
P.s. We love referrals!"
Allison Fajardo
September 2, 2026
5
out of
5
rating by Allison Fajardo
"Excellent customer service. Very professional and friendly. 10/10"
We responded:
"Thank you Allison for your 5 star review, we appreciate you!"
Daryl Dickerson
August 28, 2026
5
out of
5
rating by Daryl Dickerson
"New Orleans is a service-industry city; however, many businesses and agencies—both large and small—do not fully understand the importance of excellent customer service. The Thelma Meyers State Farm Insurance Agency consistently demonstrates what great service should look like. Every time I call or visit the office, the employees are courteous, professional, knowledgeable, and responsive. They promptly return phone calls and reply to emails, making every interaction pleasant and efficient. If you are looking for an insurance agency that genuinely values its customers, I highly recommend giving yourself the first-class treatment of visiting the Thelma Meyers State Farm Insurance Agency."
We responded:
"Mr. Daryl, we greatly appreciate your kind words! We take pride in taking care of our customers and your review shows that we truly care. Thank you for trusting us with your insurance needs and THANK YOU for your review!"
Norman Mott
August 27, 2026
5
out of
5
rating by Norman Mott
"Every communication (and there have been many over the years) with this agency has been a great experience. They simply care, are responsive and solve problems. It is a pleasure doing business with them."
We responded:
"Norman, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently had positive experiences with our office. We truly value your business and are always here to help. Let us know if we can assist with anything else!"
sean mccloskey
July 27, 2026
5
out of
5
rating by sean mccloskey
"Thelma, her staff of professional's, all are beyond reproach and of the highest caliber for professional results concerning the safety of you, your family and your business!
Big 10's! Big Love, Very personal!"
We responded:
"Thank you, Sean, for your wonderful review! I'm happy to hear that you feel well taken care of by our team. We always strive to provide top-notch service for you, your family, and your business. Big thanks for the big love! We're always here if you need anything else."
John Melady
July 10, 2026
5
out of
5
rating by John Melady
"I have to continue the trend with every review I have read on here....the customer service here is hands down, one of the most amazing experiences I have ever had with an insurance company. If there was a way to give 10 stars I would! Rakhi was so helpful with everything. She gave us an awesome quote for car insurance for our son's truck. Then also helped me with looking at a great deal for life insurance too! Continue to have amazing people like her working here and they will scoop up all the business! :)"
We responded:
"Thank you John for your 5 star review! I'm so happy Rakhi was able to save you money on your auto insurance, and, offer reasonable life insurance options."
Herman Rivas
June 29, 2026
5
out of
5
rating by Herman Rivas
"excellent customer service- genuine care for the customer."
We responded:
"Herman, thank you for taking the time to leave us a review! I'm happy to hear that you felt our customer service was excellent and that we genuinely care. We strive to make every interaction positive and supportive. Let us know if we can help with anything else!"
Alloy Pro.
June 18, 2026
1
out of
5
rating by Alloy Pro.
"Dont believe all this 5 star reviews, I was with state farm for 30 years or more , my agent one morning decided to close doors and retired, left me in limbo , so i went to thelma's fortress , the building is like a fortress , what it llooks like bullet proof panels and you can barely speak to any one . To make it short the agents were rude , just to tell me they were not taking anyone else. But thanks to their rudeness I end up with Progressive paying half what I was paying state farm."
We responded:
"I am sorry for your bad experience with State Farm. At our office, we take pride in taking care of our customers. When an agent retires, State Farm mails you a letter, usually 30 days in advance informing you of this and whom your new State Farm agent is. It is customary to give your new agent a chance. We wish you the best, wherever you choose to go."
Kay
June 15, 2026
5
out of
5
rating by Kay
"Loved the service!"
We responded:
"Thanks for the 5 stars, Kay! Let us know if you need anything else!"
Salina Mansukhani
June 15, 2026
5
out of
5
rating by Salina Mansukhani
"Great experience! Absolutely loved the staff."
We responded:
"Thank you, Salina, for your review! We're happy you enjoyed your experience and appreciated our staff. Let us know if you need anything!"
Shaiyenne Johnson
June 1, 2026
5
out of
5
rating by Shaiyenne Johnson
"Antonio Ceballos is amazing! He always goes above and beyond to help me understand my coverages!"
We responded:
"Thank you, Shaiyenne! I'm so happy to hear that Antonio has been able to assist you with your coverages. We always aim to provide the best support possible. Feel free to reach out if you need anything else!"
Rafael Pichardo
May 25, 2026
5
out of
5
rating by Rafael Pichardo
"Rosangel siempre muy servicial y amable, me explico mi factura y me ayudo hacer el pago."
We responded:
"¡Gracias por tu reseña, Rafael! Me alegra saber que Rosangel pudo ayudarte con tu factura y el pago. Nos esforzamos por brindar un servicio amable y servicial. ¡Estamos aquí para lo que necesites!"