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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Melady

July 10, 2026

5  out of  5
rating by John Melady
"I have to continue the trend with every review I have read on here....the customer service here is hands down, one of the most amazing experiences I have ever had with an insurance company. If there was a way to give 10 stars I would! Rakhi was so helpful with everything. She gave us an awesome quote for car insurance for our son's truck. Then also helped me with looking at a great deal for life insurance too! Continue to have amazing people like her working here and they will scoop up all the business! :)"
We responded:
"Thank you John for your 5 star review! I'm so happy Rakhi was able to save you money on your auto insurance, and, offer reasonable life insurance options."
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Herman Rivas

June 29, 2026

5  out of  5
rating by Herman Rivas
"excellent customer service- genuine care for the customer."
We responded:
"Herman, thank you for taking the time to leave us a review! I'm happy to hear that you felt our customer service was excellent and that we genuinely care. We strive to make every interaction positive and supportive. Let us know if we can help with anything else!"
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Alloy Pro.

June 18, 2026

1  out of  5
rating by Alloy Pro.
"Dont believe all this 5 star reviews, I was with state farm for 30 years or more , my agent one morning decided to close doors and retired, left me in limbo , so i went to thelma's fortress , the building is like a fortress , what it llooks like bullet proof panels and you can barely speak to any one . To make it short the agents were rude , just to tell me they were not taking anyone else. But thanks to their rudeness I end up with Progressive paying half what I was paying state farm."
We responded:
"I am sorry for your bad experience with State Farm. At our office, we take pride in taking care of our customers. When an agent retires, State Farm mails you a letter, usually 30 days in advance informing you of this and whom your new State Farm agent is. It is customary to give your new agent a chance. We wish you the best, wherever you choose to go."
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Kay

June 15, 2026

5  out of  5
rating by Kay
"Loved the service!"
We responded:
"Thanks for the 5 stars, Kay! Let us know if you need anything else!"
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Salina Mansukhani

June 15, 2026

5  out of  5
rating by Salina Mansukhani
"Great experience! Absolutely loved the staff."
We responded:
"Thank you, Salina, for your review! We're happy you enjoyed your experience and appreciated our staff. Let us know if you need anything!"
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Shaiyenne Johnson

June 1, 2026

5  out of  5
rating by Shaiyenne Johnson
"Antonio Ceballos is amazing! He always goes above and beyond to help me understand my coverages!"
We responded:
"Thank you, Shaiyenne! I'm so happy to hear that Antonio has been able to assist you with your coverages. We always aim to provide the best support possible. Feel free to reach out if you need anything else!"
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Rafael Pichardo

May 25, 2026

5  out of  5
rating by Rafael Pichardo
"Rosangel siempre muy servicial y amable, me explico mi factura y me ayudo hacer el pago."
We responded:
"¡Gracias por tu reseña, Rafael! Me alegra saber que Rosangel pudo ayudarte con tu factura y el pago. Nos esforzamos por brindar un servicio amable y servicial. ¡Estamos aquí para lo que necesites!"
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Delren Davis

May 25, 2026

5  out of  5
rating by Delren Davis
"Melani went above and beyond to help me with my car insurance. Definitely would recommend."
We responded:
"Hey Delren, thank you for taking the time to leave us a review! I'm happy to hear that Melani was able to assist you with your insurance needs. We always aim to provide exceptional service. We appreciate your recommendation! Let us know if we can help with anything else!"
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Ivelisse Cid

May 25, 2026

5  out of  5
rating by Ivelisse Cid
"Gracias Rosanhwl poe swr muy amable."
We responded:
"¡Gracias, Ivelisse! Me alegra saber que Rosangel fue amable contigo. Nos esforzamos por ofrecer un servicio atento y personalizado. ¡Estamos aquí para lo que necesites!"
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Vanessa Williams

May 20, 2026

5  out of  5
rating by Vanessa Williams
"The workers at this location is very nice and kind and very helpful."
We responded:
"Hey Vanessa, thank you for the 5 stars! I'm happy to hear that our team was able to provide you with such a positive experience. We appreciate your support!"
Profile photo of Veronica Nicholas

Veronica Nicholas

May 18, 2026

5  out of  5
rating by Veronica Nicholas
"Regina was a gem to work with. She is always so pleasant and is very knowledgeable. Call her for your insurance needs!!"
We responded:
"Veronica, thank you for sharing your experience! I'm happy Regina was able to provide such a pleasant and knowledgeable service. We appreciate your recommendation and are here for any of your insurance needs. Feel free to reach out if there's anything else we can assist you with!"
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Brittany Taylor

May 16, 2026

5  out of  5
rating by Brittany Taylor
"I’ve had a great experience with State Farm Insurance. Ms.Regina is always friendly, helpful, and quick to answer any questions I have, she makes the process easy and helps me with all my coverage.Everyone in the office is so nice and helpful.I highly recommend"
We responded:
"Thank you, Brittany! I'm delighted to hear about your positive experience with our office. Regina and the rest of the team are committed to making the process smooth and enjoyable for you. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Omar

May 15, 2026

5  out of  5
rating by Omar
"Rosangel was sure helpful with getting me accustomed with how my billing will be for the next 6 months."
We responded:
"Thank you, Omar! I'm happy to hear that Rosangel was able to assist you with your billing inquiries. Our team is dedicated to making sure you have a smooth experience. If you have any more questions or need further assistance, feel free to reach out!"
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Mitchell Rachal

May 15, 2026

5  out of  5
rating by Mitchell Rachal
"Super good and easy to work with."
We responded:
"Thank you, Mitchell! I'm happy to know you found working with us super good and easy. Your feedback is greatly appreciated. Let us know if there's anything else we can assist you with!"
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Lisa Ellis

May 15, 2026

5  out of  5
rating by Lisa Ellis
"I have been doing business with Thelma and Regina for over 20 years. The service has always been great and I have never had any issues with any of my policies. They are very knowledgeable and I love their beautiful smiles. If you are looking for great agents, please give them a call😍"
We responded:
"Thank you, Lisa! I'm so happy to hear about your positive experience with our team over the years. Your kind words about their service and expertise mean a lot to us. If there's anything else we can do for you, just let us know!"
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Viral Vinylz

May 15, 2026

5  out of  5
rating by Viral Vinylz
"Great service A++ Highly recommended!"
We responded:
"Thank you, Viral Vinylz! I'm happy you had a great experience with our service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Jade De La Rosa

Jade De La Rosa

May 15, 2026

5  out of  5
rating by Jade De La Rosa
"Rosangel was very helpful and outstanding helping me with my safe & drive car insurance."
We responded:
"Thank you, Jade! I'm happy to hear that Rosangel provided outstanding assistance with your safe & drive insurance. Our team is dedicated to delivering excellent service, and it's wonderful to know we met your expectations. If there's anything else we can do for you, feel free to reach out!"
Profile photo of Jai’de Blackmon (Jai)

Jai’de Blackmon (Jai)

May 15, 2026

5  out of  5
rating by Jai’de Blackmon (Jai)
"They are awesome they work with you intimately and make you feel right at home."
We responded:
"Thank you, Jai’de! I'm so happy to hear that you felt right at home with us. We strive to provide a personal touch in everything we do. Let us know if there's anything else we can assist you with!"
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Sunsetiicz

May 15, 2026

5  out of  5
rating by Sunsetiicz
"Absolute joy to work with always there to help."
We responded:
"Thank you! I'm happy to hear that you find working with us a joy and that our team is always there to assist you. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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Yan B

May 15, 2026

5  out of  5
rating by Yan B
"Your customer service is amazing. The billing department treated me respectfully and helped throughout my entire process. Rosangel is a sweetheart! Hopefully she sees this and knows that her work is appreciated so much! Thank ya’ll !"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that our customer service and billing department made a positive impact on your experience. I'll make sure Rosangel knows how much you appreciate her efforts. We’re always here to help with anything you need!"
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stella lee

May 14, 2026

5  out of  5
rating by stella lee
"I’m very satisfied with agent Regina she has been there for me with some mishaps in the family and some accidents not my fault 😊
Thanks"
We responded:
"Thank you, Stella! I'm happy to hear that Regina has been a supportive presence for you during challenging times. We appreciate your confidence in our team. If there's anything else you need, feel free to reach out!"
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Peggy Simmons

May 14, 2026

5  out of  5
rating by Peggy Simmons
"Mrs.Thelma came in to get insurance card Mrs. Kelly was very respectful and helpful she treated me with the highest level of Care and helped me finished enrolling in all of the things I needed to complete. Mrs. Kelly also set up the safe drive to go in my card and set everything up on my phone. Mrs. Kelly thank for all your help have a blessed day."
We responded:
"Peggy, thanks for sharing your experience! I'm happy to hear that Kelly provided you with such respectful and helpful service. It's wonderful to know she assisted you with your enrollment. We appreciate your feedback and are here if you need anything else. Have a great day!"
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Tra’Nya Perry

May 13, 2026

5  out of  5
rating by Tra’Nya Perry
"Rosangel was very helpful and professional with my billing questions and was great at getting me transferred to someone for a life quote. Excellent customer service!"
We responded:
"Tra’Nya Perry, thank you for sharing your experience! I'm glad Rosangel was able to assist you with your billing questions and connect you for a life quote. We aim to provide top-notch customer service, and it's satisfying to know we achieved that. If there's anything else you need, just let us know!"
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janel b

May 13, 2026

5  out of  5
rating by janel b
"I had a great experience with Rosangel regarding my billing questions. She was very helpful, patient, and took the time to explain everything clearly. Excellent customer service and professionalism — highly recommend!"
We responded:
"Thank you for your review, Janel! I'm happy to hear that Rosangel provided you with such helpful and patient service. We appreciate your recommendation and are committed to maintaining the excellent service you experienced. If you have any more questions or need assistance, feel free to reach out!"
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A Parker

May 13, 2026

5  out of  5
rating by A Parker
"Regina is always courteous and helpful, takes care of your concerns right away."
We responded:
"Thank you for sharing your thoguhts! I'm happy to hear that Regina has been courteous and helpful in addressing your concerns promptly. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"